Network Status
Our Network Status facility is to keep you informed of planned maintenance or known service outages potentially impacting Legend Communications customers using specific communication services.
20/12/11 at 11:35
Web Hosting
Current Status
Resolved
Symptoms of Issue
The previously reported issues with customers who have their domain name hosted on our ns0.serve.co.uk nameserver has been resolved. We regret any inconvenience caused.
Services Affected
Web Hosting
Customers Affected
Legend Communications
Work-In-Progress and Summary
The previously reported issues with customers who have their domain name hosted on our ns0.serve.co.uk nameserver has been resolved. We regret any inconvenience caused.
16/12/11 at 18:01
Telecoms
Current Status
Ongoing
Symptoms of Issue
We are currently experiencing some difficulties with our support contact number 0871 425 1111.Please use 0845 2701500 as an alternative telpehone number during this time.
Services Affected
Telecoms
Customers Affected
Legend Communications
Work-In-Progress and Summary
We are currently working to restore service.Some customers may be unable to contact support. Please use 0845 2701500 as an alternative telephone number during this time.
23/11/11 at 11:51
No Known Issues
There are currently no known service issues.
23/11/11 at 11:51
Email
Current Status
Resolved
Symptoms of Issue
It has been identified some Legend customers are using 194.217.242.5 anchor-Xisppost-3.mail.thus.net to send spam emails .
On Monday 21/11/2011 we came across 25,000 spam emails going via the above and as a result of this, we have had to block this IP sending emails through our post servers.
The impact of this is that our customers will not be able to send email via this IP address until this issue is resolved.
We regret any inconvenienced caused.
On Monday 21/11/2011 we came across 25,000 spam emails going via the above and as a result of this, we have had to block this IP sending emails through our post servers.
The impact of this is that our customers will not be able to send email via this IP address until this issue is resolved.
We regret any inconvenienced caused.
Services Affected
Email
Customers Affected
Legend Communications
Work-In-Progress and Summary
Updated by Premier Support at 11:51 23/11/11
The previously reported issues where by some Legend customers were unable to send emails has now been resolved. We regret any inconvenience this may have caused.
The previously reported issues where by some Legend customers were unable to send emails has now been resolved. We regret any inconvenience this may have caused.
It has been identified some Legend customers are using 194.217.242.5 anchor-Xisppost-3.mail.thus.net to send spam emails .
On Monday 21/11/2011 we came across 25,000 spam emails going via the above and as a result of this, we have had to block this IP sending emails through our post servers.
The impact of this is that our customers will not be able to send email via this IP address until this issue is resolved.
We regret any inconvenienced caused.
14/11/11 at 10:42
No Known Issues
There are currently no known service issues.
14/11/11 at 10:42
Email
Web Hosting
Web Hosting
Current Status
Resolved
Symptoms of Issue
Some customers may be experiencing problems with their domain services. Customers may be unable to view their website or recieve email.
Services Affected
Email and Web Hosting
Customers Affected
Legend Communications
Work-In-Progress and Summary
Updated by Premier Support at 10:42 14/11/11
Service has been restoredService restored to DNS servers
Engineers are investigating.Some customers may be experiencing problems with their domain services.
03/11/11 at 14:52
Web Hosting
Current Status
Resolved
Symptoms of Issue
Some customer websites may be unavailable
Services Affected
Web Hosting
Customers Affected
Legend Communications
Work-In-Progress and Summary
Updated by Premier Support at 14:52 03/11/11
The previously reported issues have now been resolved.Engineers are investigating
Some customer websites may be unavailable
03/11/11 at 10:04
Control Panel
Current Status
Resolved
Symptoms of Issue
Some customers may currently be experiencing issues with the Legend control panel. Engineers are investigating this with a view to restoring full service as soon as possible.
Services Affected
Control Panel
Customers Affected
Legend Communications
Work-In-Progress and Summary
Updated by Premier Support at 10:04 03/11/11
The previously reported issues are now resolved.Some customers may currently be experiencing issues with the Legend control panel. Engineers are investigating this with a view to restoring full service as soon as possible.
03/11/11 at 10:04
Control Panel
Current Status
Resolved
Symptoms of Issue
We will be carrying out emergency works on DVS Control Platform between 02:00 and 03:00 hours on 19/10/2011. During this period, Legend customers may see a short interruption to their email services. We regret any inconvenience caused by this emergency work.
Services Affected
Control Panel
Customers Affected
Legend Communications
Work-In-Progress and Summary
Updated by Premier Support at 10:04 03/11/11
The previously reported issues are now resolved.We will be carrying out emergency works on DVS Control Platform between 02:00 and 03:00 hours on 19/10/2011. During this period, Legend customers may see a short interruption to their email services. We regret any inconvenience caused by this emergency work.
03/11/11 at 10:04
Control Panel
Current Status
Resolved
Symptoms of Issue
The control panel is currently down
Services Affected
Control Panel
Customers Affected
Legend Communications
Work-In-Progress and Summary
Updated by Premier Support at 10:04 03/11/11
The previously reported issues are now resolved.Some users are unable to log in to the control panel, engineers are investigating.
