Network Status

Our Network Status facility is to keep you informed of planned maintenance or known service outages potentially impacting Legend Communications customers using specific communication services.

03/07/09 at 16:42 
Web Hosting

Current Status

Resolved

Services Affected

Web Hosting 

Customers Affected

Legend Communications 

Work-In-Progress and Summary

Updated by Premier Support at 16:42 03/07/09
The previously reported issue has now been resolved following a hardware replacement. THUS regrets any inconvenience caused. If you require any further information, wish to request a report, or if your service has not been fully restored, please contact 0800 027 0000, quoting NI 294411
Updated by Premier Support at 14:02 26/06/09
Web hosting has now been restored. However, whilst service may now be available some disruption may be experienced until the platform is stabilised. THUS regrets any inconvenience caused.
Updated by Premier Support at 11:45 26/06/09
Due to a network device failure some Legend services may have become unresponsive. We have been progressing this with our engineers and replacement equipment has now been successfully installed within the network. Unforeseen complexities with the integration of this new hardware have now been overcome and systems are in the process of being restored, however at this point, we still have no estimated time for restoration of full service. The next update will be at 15:00

Updated by Premier Support at 17:27 23/06/09
Our engineers are attending to this fault and investigations are progressing. We regret any inconvenience caused.
Some Legend customers may experience problems accessing their Websites. Engineers are investigating. THUS regrets any inconvenience caused.
02/07/09 at 14:21 
Web Hosting

Current Status

Ongoing

Symptoms of Issue

Some Legend customers may experience problems accessing their Websites. Engineers are investigating. THUS regrets any inconvenience caused.

Services Affected

Web Hosting 

Customers Affected

Legend Communications 
11/06/09 at 09:14 
Control Panel
Network
Web Hosting

Current Status

Resolved

Symptoms of Issue

Some customers may be experiencing issues with their services. Engineers are investigating.

Services Affected

Control Panel, Network and Web Hosting 

Customers Affected

Legend Communications 

Work-In-Progress and Summary

Updated by Premier Support at 09:14 11/06/09
The previously reported issue has now been resolved. We regret any inconvenience caused.
23/04/09 at 17:25 
Web Hosting

Current Status

Resolved

Symptoms of Issue

Websites hosted on the Legend hosting platform servers may currently be unavailable. Engineers are investigating.

Services Affected

Web Hosting 

Customers Affected

Legend Communications 

Work-In-Progress and Summary

Updated by Premier Support at 17:24 23/04/09
The previously reported issue affecting some Legend webpages has now been resolved. We regret any inconvenience this may have caused.
06/03/09 at 15:47 
Email

Current Status

Resolved

Symptoms of Issue

Some customers unable to access their webmail

Services Affected

Email 

Customers Affected

Legend Communications 

Work-In-Progress and Summary

This is resolved.If you have any further issues please call customer support on 0871 425 1111.

Thus regrets any inconvenience caused
11/02/09 at 10:23 
Email

Current Status

Resolved

Symptoms of Issue

Some customers may be currently experiencing problems with their email service. If this is the case please call customer support on 0871 425 1111.

THUS regrets any inconvenience this may cause.

Services Affected

Email 

Customers Affected

Legend Communications 

Work-In-Progress and Summary

Updated by Premier Support at 10:23 11/02/09
This is resolved. If you have any further issues please call customer support on 0871 425 1111.

Thus regrets any inconvenience caused.
If customers are experiencing problems please call customer support on 0871 425 1111.
15/01/09 at 09:43 
Network

Current Status

Ongoing

Symptoms of Issue

Websites hosted on the Legend Web Hosting and Homepages servers may currently be unavailable.

Services Affected

Network 

Customers Affected

Legend Communications 

Work-In-Progress and Summary

Some services have been restored and engineers are continuing to progress. If you are having any issues please call customer support on 0871 425 1111.

THUS regrets any inconvenience this may cause.
15/01/09 at 09:43 
Web Hosting

Current Status

Resolved

Symptoms of Issue

Customers who have the websites hosted on the Legend Micalet server may experience issues viewing their sites.

Services Affected

Web Hosting 

Customers Affected

Legend Communications 

Work-In-Progress and Summary

This is resolved. If you have any further issues please call customer support on 0871 425 1111.

Thus regrets any inconvenience caused.
15/01/09 at 09:42 
Web Hosting

Current Status

Resolved

Symptoms of Issue

Customers who have the websites hosted on the Legend Hurricane server will experience issues viewing their sites.

Services Affected

Web Hosting 

Customers Affected

Legend Communications 

Work-In-Progress and Summary

This is resolved. If you have any further issues please call customer support on 0871 425 1111.

Thus regrets any inconvenience caused.
07/01/09 at 17:19 
Web Hosting

Current Status

Resolved

Symptoms of Issue

Websites hosted on the Legend Web Hosting and Homepages servers may currently be unavailable.

Services Affected

Web Hosting 

Customers Affected

Legend Communications 

Work-In-Progress and Summary

This has been resolved.

Websites hosted on the Legend Web Hosting and Homepages servers may currently be unavailable. Engineers are investigating.

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This has been resolved.

Visitor Announcement

Welcome to the Legend Communications plc website.

Thank you for visiting  . You have been redirected to the new website for the Business Serve Group which has recently changed its identity to Legend Communications plc.

This move is to enable the Group to operate effectively as a Converged Communications Provider through combining voice telecommunications solutions with traditional Internet services to provide high quality and cost effective converged communications solutions for all of our current and potential customers. For further customer information about the identity change please click here.

The new Legend Communications plc website has been developed to reflect the change in status and identity of the Group so why not spend a few moments viewing the new website and see how you can benefit from a converged approach to your communication needs.

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