Network Status
Our Network Status facility is to keep you informed of planned maintenance or known service outages potentially impacting Legend Communications customers using specific communication services.
There is current planned maintenance: view
29/04/08 at 11:13
Web Hosting
Current Status
Resolved
Symptoms of Issue
Customers hosted on our UNIX and FrontPage platforms may be experiencing problems connecting via FTP and sites being displayed.
Services Affected
Web Hosting
Customers Affected
Legend Communications
Work-In-Progress and Summary
Updated by Premier Support at 11:13 29/04/08
Our engineers have now resolved this issue.We apologise for any inconvenience caused.
Our Engineers are currently investigating this issue.
We apologise for any inconvenience this may be causing.
01/04/08 at 09:03
Email
Current Status
Resolved
Symptoms of Issue
Customers may experience delayed email delivery.
Services Affected
Email
Customers Affected
Legend Communications
Work-In-Progress and Summary
Updated by Premier Support at 09:03 01/04/08
This is now resolvedWe apologise for any inconvenience caused.
Updated by Premier Support at 09:29 21/02/08
Mail queues are experiencing heavy loads and require further investigation.Engineers are continuing their work to clear the delays
Updated by Premier Support at 10:09 20/02/08
Engineers are currently working on reducing the queued emails and these should be delivered as soon as possibleApologies for the continued delays.
Engineers are working on the mail servers to resolved delays. Volumes are dropping and delivery should be back to normal by lunch today.
Apologies for any inconvenience caused.
01/04/08 at 09:02Planned Maintenance
Network
Current Status
Ongoing
Symptoms of Issue
Customers are advised that on Thursday 3rd of April and in to the early hours of the 4th of April there is going to be emergency maintenance performed at the Salford data centre, we are expecting small amounts of downtime of no longer than 5 minutes at a time during this period for some of our customers.
Services such as shared hosting, control panel and email should remain unaffected by this work.
Services such as shared hosting, control panel and email should remain unaffected by this work.
Services Affected
Network
Customers Affected
Legend Communications
Work-In-Progress and Summary
Due to take place late on the 3rd of April and into the early hours of the 4th.
Customers will be notified once maintenance has been completed.
Customers will be notified once maintenance has been completed.
27/02/08 at 14:10
Email
Current Status
Resolved
Symptoms of Issue
Customers may be experiencing authentication issues when trying to send & receive mail through pop.legend.co.uk & smtp.legend.co.uk
Services Affected
Email
Customers Affected
Legend Communications
Work-In-Progress and Summary
Updated by Premier Support at 14:10 27/02/08
Our engineers have now resolved this issue.We apologise for any inconvenience caused.
Updated by Premier Support at 12:21 27/02/08
Our engineers are still investigating this issue.We apologise for the inconvenience this may be causing.
Our engineers are currently investigating this.
We apologise for any inconvenience this may be causing.
22/02/08 at 16:52Planned Maintenance
Email
Current Status
Ongoing
Symptoms of Issue
Good Afternoon,
Please be advised that, if you use us for your email service, you are required to migrate your mail service to our Demon mail platform, which will give you security, reliability and a speedy email service.
Please be advised that, if you use us for your email service, you are required to migrate your mail service to our Demon mail platform, which will give you security, reliability and a speedy email service.
Services Affected
Email
Customers Affected
Legend Communications, KB Media and Pipemedia
Work-In-Progress and Summary
All this can be done simply through your control panel access and choosing the Migrate Mail option link of the left.
Further instructions can be found on the knowledge base, follow the links on the migration page.
Thank you for your time.
Premier-Support.
Further instructions can be found on the knowledge base, follow the links on the migration page.
Thank you for your time.
Premier-Support.
31/01/08 at 14:00
Control Panel
Email
Web Hosting
Web Hosting
Current Status
Resolved
Symptoms of Issue
Some customer may experience issues in authenticating mail, control panel or ftp access
Services Affected
Control Panel, Email and Web Hosting
Customers Affected
Legend Communications
Work-In-Progress and Summary
Updated by Premier Support at 14:00 31/01/08
This issue has now been resolvedThank you for your patience.
Engineers are investigating to resolve the issue as soon as possible
We regret any inconvenience this may cause
30/01/08 at 10:29
Control Panel
Email
Web Hosting
Web Hosting
Current Status
Resolved
Symptoms of Issue
We are currently experiencing issues with authentication on the Legend platform.
Services Affected
Control Panel, Email and Web Hosting
Customers Affected
Legend Communications
Work-In-Progress and Summary
Updated by Premier Support at 10:29 30/01/08
This issue has been resolvedThank you for your patience.
Engineers are working to resolve this as soon as possible
We apologise for any inconvenience caused
30/01/08 at 10:29
Web Hosting
Current Status
Resolved
Symptoms of Issue
Customer who have the websites hosted on the Legend Front Page server may experience issues viewing their sites.
Services Affected
Web Hosting
Customers Affected
Legend Communications
Work-In-Progress and Summary
Updated by Premier Support at 10:29 30/01/08
This issue has been resolved.We regret any inconvenience caused
Engineers are investigating this through to resolution and hope to have this back as soon as possible.
We apologise for any inconvenience caused
28/01/08 at 14:31
Email
Current Status
Resolved
Symptoms of Issue
Some customers may be experiencing issues in getting their emil username and password to authenticate to collect their emails.
Services Affected
Email
Customers Affected
Legend Communications
Work-In-Progress and Summary
Updated by Premier Support at 14:31 28/01/08
This issue has now been resolved.We regret any inconvenience caused.
Server engineers are currently investigating this issue and testing the systems for a solution.
We hope to have this issue resolved shortly. We regret any inconvenience caused.
22/01/08 at 17:21
Email
Current Status
Resolved
Symptoms of Issue
Customers may be experiencing difficulties logging into the webmail facility used for email management.
Services Affected
Email
Customers Affected
Legend Communications
Work-In-Progress and Summary
Updated by Premier Support at 17:21 22/01/08
Our Engineers have now resolved this issue.We apologise for any inconvenience caused.
Our engineers are currently investigating this issue.
We apologise for any inconvenience this may be causing.
